Lesson from Carousell Mobile - If You Cannot Honour a Warranty, Do Not Sell One
- Fireplace
- April 12, 2026
BOOKCASE
By Iconomy Publishing
Latest
Lesson from Carousell Mobile – If You Cannot Honour a Warranty, Do Not Sell One0
- Fireplace
- April 12, 2026
By Boo Kok Chuon Carousell sold two separate warranties for two separate devices, collected two separate fees, and then attempted to honour only one, relying on an undisclosed internal claim matrix that contradicted its own published terms. When that position was challenged, it was reversed within five hours. What followed was not resolution, but a
READ MORE
On Criticism, Kindness, and the Ethics of Words0
By Boo Kok Chuon A recent review of pianist Wang Congyu’s recital at Victoria Concert Hall in The Straits Times by pianist, Geoffrey Lim, prompted me to reflect on the broader ethics of criticism. In the arts, criticism is not merely inevitable, it is necessary. A vibrant cultural life depends on the willingness of writers,
READ MORE
The $4 Million Interceptor and the Statement of Claim: Why Economics Wins Warfares and Lawfares0
- Fireplace
- March 5, 2026
By Boo Kok Chuon Modern conflicts, whether in courtrooms or on battlefields, are increasingly decided not by force alone, but by economics. In commercial litigation, experienced practitioners quickly learn that the filing of a claim can trigger consequences far beyond the courtroom. A simple Statement of Claim lodged in the State Courts can immediately activate
READ MORE
Beyond Headcount: Leveraging Enterprise Theory to Solve the 0.97 TFR Crisis0
- Uncategorized
- January 29, 2026
By Boo Kok Chuon The recent speech by Acting Transport Minister Jeffrey Siow at the Institute of Policy Studies conference, he spoke candidly about Singapore’s demographic predicament: our fertility rate has fallen to what he described as an “abysmal” level. If left unchecked, the citizen core would shrink over time. Immigration was therefore framed not
READ MORE
The Bulletin
Singapore Removes Work Permit Employment Period Limit: What It Means for Businesses and Workers0
- The Bulletin
- March 7, 2025
Starting July 1, 2025, Singapore will implement significant updates to its Work Permit and S Pass policies. These changes are designed to offer employers greater flexibility in managing their foreign workforce and provide opportunities for long-term employment for foreign workers. At Iconomy Corporate, we are closely following these developments to help businesses navigate the updated
[Update] Filing Relief Extended: ACRA Waives Late Filing Penalties for BizFile+ Users Experiencing Technical Difficulties0
- The Bulletin
- December 31, 2024
The Accounting and Corporate Regulatory Authority (ACRA) has announced an extension of its waiver on late filing penalties for BizFile+ users encountering technical difficulties while using the revamped BizFile+ portal. This initiative underscores ACRA’s commitment to supporting businesses during the transition to the upgraded platform, ensuring seamless regulatory compliance for companies and service providers. Overview
The Library
On Criticism, Kindness, and the Ethics of Words0
By Boo Kok Chuon A recent review of pianist Wang Congyu’s recital at Victoria Concert Hall in The Straits Times by pianist, Geoffrey Lim, prompted me to reflect on the broader ethics of criticism. In the arts, criticism is not merely inevitable, it is necessary. A vibrant cultural life depends on the willingness of writers,
The Fireplace
Lesson from Carousell Mobile – If You Cannot Honour a Warranty, Do Not Sell One0
- Fireplace
- April 12, 2026
By Boo Kok Chuon Carousell sold two separate warranties for two separate devices, collected two separate fees, and then attempted to honour only one, relying on an undisclosed internal claim matrix that contradicted its own published terms. When that position was challenged, it was reversed within five hours. What followed was not resolution, but a
Recommended
Latest Posts
Top Authors
-
iconomy
ADMINISTRATOR
Science
MORE FROM SCIENCEAbout Bookcase
The Iconomy Bookcase, is a curated sanctuary of business wisdom, built on the belief that powerful ideas deserve a thoughtful space. Founded by Boo Kok Chuon, this platform blends thought leadership, storytelling, and practical education through books, articles, and events. More than just a publishing portal, it’s a living library—where founders, strategists, creatives, and legal minds gather to share insights, challenge norms, and spark meaningful dialogue. From op-eds at The Fireplace to workshops at The Townhall, the Iconomy Bookcase is where business meets reflection, and strategy meets soul.
Iconomy Holdings Pte. Ltd.
39 Woodlands Close
#08-61 Iconomy Corporate Suites
Singapore
Phone & Fax
info@icon.sg
Latest Posts
Latest Galleries
© Copyright QuanticaLabs - PressRoom Template. Click here to buy it